- Rates are subject to applicable taxes and service charges.

- Room preference requests are subject to availability and are not guaranteed.

- Standard check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early check-ins and late check-outs are strictly subject to room availability and additional charges.

- Primary guests must be at least 18 years old to check in and must present a valid government-issued photo ID upon arrival.

- All indoor areas, guest rooms, and villas are strictly non-smoking (including e-cigarettes and vapes). A cleaning and deodorizing fee of ₱ 5,000 will be automatically charged to the account of any guest who violates this policy.

- Maximum room occupancy shall be strictly enforced. The hotel reserves the right to charge for extra guests or refuse entry if maximum capacities are exceeded.

- Outside food and beverages are not permitted within the hotel premises unless explicitly approved by management.

- Proper attire is required in all public areas, including the lobby and dining spaces. Appropriate swimwear must be worn in the pool area at all times.

- Children must always be supervised by an adult at all times, particularly near the pool and common areas.

- Commercial photography, filming, or unapproved organized gatherings/parties in guest rooms or villas are strictly prohibited unless authorized in writing by management.

- The hotel is not liable for the loss or damage of money, jewelry, or other valuables. Guests are strongly encouraged to use the in-room safety deposit box provided in each room.

- Guests are held financially responsible for any loss, staining, or damage caused to hotel property, furniture, or fixtures during their stay.

- A security deposit of ₱ 2,000 per room per night for hotel rooms and ₱ 4,000 per villa per night for Villas will be required upon check-in. This is fully refundable upon check-out if no damages or incidental charges are incurred.

- The hotel shall not be held liable for failure to provide services, amenities, or accommodations due to circumstances beyond its reasonable control, including but not limited to acts of God, severe weather conditions, natural disasters, or utility outages.

- The hotel reserves the right to refuse entry or remove guests who violate hotel policies, engage in illegal activities, or cause a disturbance to other guests and staff without a refund.

- A pet fee of ₱ 2,000 per pet per night will be charged and settled upon checking in. (Only applicable for Villas Accommodation).

- Pets are only permitted around the villa and the Hotel garden.

- Dogs and cats only

- Maximum of 2 pets per Villa.

- Pets must be current on all vaccinations and flea/tick preventatives. Proof of vaccination may be requested.

- Pets must be on a leash or in a carrier at all times while in public areas or corridors.

- Guests are required to clean up after their pets immediately. Waste bags must be disposed of in the outdoor designated bins.

- Pets may not be left unattended in the guest room unless crated. If a pet is left crated, the guest must provide a direct contact number to the front desk in case of emergency.

- Owners are responsible for preventing excessive noise (barking, whining) that may disturb other guests. Failure to control noise may result in being asked to vacate the premises.

- The guest assumes full financial responsibility for any damage caused by their pet to hotel property, including furniture, carpets, or walls. Any damages discovered will be charged before check-out.

- The pet owner agrees to indemnify and hold harmless the hotel, its owners, and its operators from all liability and damage suffered as a result of their pet’s actions.

- The hotel reserves the right to evict any pet or guest whose pet is aggressive, disruptive, or creates a nuisance, without refund of any room charges or fees.